Feature area
Replies land in an inbox tied to POV and participant context. Editors review mixed media in one place and pass usable items to Create.
Features/Inbox and response intelligence
After outreach, responses appear as inbox items with media type and thread context. POV cards show reply counts so teams can prioritize active angles.
Inbox is the triage surface between outreach and Create. Selected replies feed the Create clip browser.
Triage is editorial judgment supported by format and context visibility—not automated publishing decisions.
From incoming reply to editorial selection.
Step 1
Participants submit through invitation or recording flows tied to a POV.
Step 2
Editors scan grouped or classic views with media-type awareness.
Step 3
Use POV reply counts to focus on angles with incoming material.
Step 4
Selected replies become clips on the Create timeline.
Triage text, image, audio, and video replies fast.
Collect broader voices and curate them into one insight view.
No. It is part of the same CiteLoop workflow as outreach and Create. Context carries over without re-uploading files.
Other product areas connected to this workflow.
The inbox is where POV responses land after outreach. Editors review mixed media formats in one place instead of splitting triage across email, chat, and file shares.
Read feature pageDefinitions used on this page.
A specific angle inside one story or campaign, with its own question set, audience, and outreach message.
Read in glossaryA contributor profile that can represent an expert, citizen, audience member, or campaign respondent.
Read in glossaryWe can walk through setup, approval, and reply handling using your story format.
