Feature area
Outreach connects POV questions to recipients through validated templates, preview, and controlled sends—including open invitation links for broader callouts.
Features/Outreach and invitation system
The POV panel combines story context, selected questions, recipient targets, and per-language message templates. Operators preview rendered messages before send and can review recent send status.
All outbound preparation happens in the POV panel: story, questions, recipients, templates, preview, and send actions.
Editors control wording, language variants, recipient sets, and which questions are in scope for each send.
From template selection to queued messages.
Step 1
Choose POV questions and target send lists or individuals.
Step 2
Pick language-specific templates and adjust subject, body, and shortform text.
Step 3
Run send preview to see rendered messages and skipped recipients before committing.
Step 4
Queue direct messages or generate an open invitation link for managed public intake.
Language-aware outreach controls.
Create controlled open callouts with expiry and section scope.
Launch controlled community callouts in minutes.
Send flows respect participant preferred platforms and per-send channel rules for email, SMS, and Slack where configured. Skipped recipients appear in preview and send results.
Other product areas connected to this workflow.
Open invitations let teams publish a managed link for a specific POV so new contributors can register, get reviewed, and record a response without treating the callout as an uncontrolled public form.
Read feature pageDefinitions used on this page.
A specific angle inside one story or campaign, with its own question set, audience, and outreach message.
Read in glossaryA managed access-link flow used for public or semi-public registrations and callouts.
Read in glossaryUsing language-aware templates and message variants during participant communication.
Read in glossaryWe can walk through setup, approval, and reply handling using your story format.
